Terms & Conditions

Last updated: October 2025

1. Introduction

Welcome to HitNix LLC (“HitNix,” “we,” “our,” or “us”). By accessing or using our website or purchasing any of our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or products.

2. Company Information

HitNix LLC is a California-based company located in San Jose, California, USA. Our mission is to design and supply safe, reliable, and compliant charging devices for hospitality and commercial use.

3. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
  • Attempt to hack, disrupt, or overload the website or its servers;
  • Copy, reproduce, or redistribute any website content without prior written consent;
  • Misrepresent our products, brand, or intellectual property.

4. Product Information and Safety

All HitNix products are designed for safe, certified use in hospitality and commercial environments. While we strive for accuracy, product descriptions, specifications, and availability may change without notice. You are responsible for ensuring the product is suitable for your intended use and complies with local laws or regulations in your jurisdiction.

5. Orders, Payments, and Trials

Placing an order constitutes an offer to purchase a product. We reserve the right to accept or reject any order at our discretion. Trial units provided to hotels or partners are for evaluation purposes only and remain subject to HitNix’s approval and follow-up terms.

6. Warranty

All HitNix products include a 3-year limited warranty against manufacturing defects, excluding misuse, modification, or physical damage. To claim warranty service, customers must provide proof of purchase and contact HitNix customer service at info@hitnix.com.

7. Limitation of Liability

To the fullest extent permitted by law, HitNix LLC shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website or products. Our total liability shall not exceed the purchase price of the product.

8. Intellectual Property

All product designs, trademarks, logos, and content displayed on this website are the property of HitNix LLC and protected under U.S. and international intellectual property laws.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law

These Terms are governed by and construed under the laws of the State of California, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Santa Clara County, California.

11. Updates to Terms

HitNix reserves the right to update or modify these Terms at any time without prior notice. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
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